Friday, May 23, 2014

Mike Walgenbach
PO Box 537, San Gabriel, CA  91778
626-789-1599
                                                          
SELF-EMPLOYED WEB DESIGNER, CURATOR, WRITER, & MARKETER
2012-Present.  Sample work here, here, here, and here.

ENGLISH TUTOR
2010-Present:  Tutor Chinese students ages 7 to 18, and adults as old as 55 years in their homes.  Testimonials
here. 

LANGUAGE INSTRUCTOR
1993-2012:  Taught English as both a full-time and substitute teacher. 
2008-2010:  9th Grade Academy.
2008:  Raised student API scores 44 points.*
2007:  Raised student API scores 25 points.*
2007:  Perfect Attendance Award.
2005:  Raised student API scores 26 points.*
Raised student reading scores on average 1.6 grade levels.
*References available upon request.

REALTOR
1986-1992:  Sold residential real estate at Realty World.
1986:  Sold 3 homes my first month as Realtor.
1987-1989:  Personal Assistant to award-winning Realtor who set new sales records during my partnership with her.

UPS DRIVER
1983-1986: Beat the incentive rate on 98% of the routes.
Spotless driving record.
Spotless COD accounting and accountability.
1980-1983:  Graveyard shift, 12am-8am. Unloaded trailers, sorted then loaded packages onto package-delivery trucks.  Exceeded incentive rate 99% of the time.  
1979:  Christmas season Package Delivery Driver, City of Industry. 

COLAMCO
Colamco manufactured diamond-tuck Naugahyde laminate panels for Freightliner, Mack, Kenworth trucks, and more.
1977:  Head of Shipping & Receiving.
1978-1979:  Selected to be Lead Operator of 40' press and supervisor to a 4-member crew. 

COMPUTER SKILLS
Proficient w/ MS Word, PowerPoint, YouTube, & Screencasts.  Beginning Excel.  Can guarantee 1st to 3rd ranking of your website on Google.

RECOMMENDATIONS
“He is a self-discipline and conscientious person.”  Robert Wang
“His classes are friendly, stimulating, and demanding.” Lynn M.
“Mr. Mike expects me to do my best.” Joanne, a student from Los Angeles.

Friday, January 3, 2014

TimeWarnerCable: Paperless So You Can't Track Them

AT&T serves San Gabriel.  But I want to talk about TimeWarnerCable.  A good friend has TimeWarnerCable internet service.  He finds the service to his satisfaction, but recently his internet has been down so he called TimeWarnerCable customer service.  The number he called is off shore.  He said that the operators sound like they are from the Phillipines.  Okay.  I pointed out that there are lots of Phillipine people in high professions--doctors, lawyers, teachers, and international trade, business, and government.  I told him that he should have received good service.  And he agreed.  But that's not what he got from TimeWarnerCable.  He told me the reps didn't listen to him, said that they just followed a script and had only gotten that script into their heads.  I asked him if he asked for their supervisors, that sometimes that can make things move along.  He said no, that he actually hung up on them.  Ouch!!
So I asked what did you do to get your internet back up?  He said he called the customer service two more times to see if he could get a different representative.  He did.  Same results.  The TimeWarnerCable trainees just don't listen to customer descriptions or concerns.  Odd, I thought.  Then he found online a brick and mortar TimeWarnerCable store where they service TimeWarnerCable customers exclusively.  I thought nice! AT&T has stores, but most are phone stores.  They don't provide customer support for any other services. But anyway my good friend drove over to the brick and mortar store.  The representative there was very helpful and went ahead and scheduled "a courtesy service call."  That's where they come out for free and fix your network or check for things that aren't working.  The service was to be performed the following day at eight in the morning.  And lo and behold, the TimeWarnerCable guy showed up at 8am.  My friend opened the door, listened to the identifying call by the cable guy, opened the door wider and allowed him in.  He didn't see the cable guy's name on his shirt.  He saw the company name, "TimeWarnerCable."  The cable guy was a tall, lean Mexican man.  He wore a long-sleeve shirt.  It covered an arm tattoo.  He explained the young man knew his stuff, went to work, identified and solved the problems, he signed the electronic receipt and was out of there in 20 minutes.  Thank yous went back and forth, and the TimeWarnerCable guy was gone.  "Wait, what was his name?" thought my friend as the TimeWarnerCable van drove down the street.  The guy didn't leave a card.  He didn't identify his name.  My friend is a bit older and his hearing is compromised.  Upon reflection, my friend got worried.  A guy came into his house, hooked some electronic gadget up to his computer to get all sorts of information, asked him to sign one of those delivery electronic handhelds and was gone.  No name.  No phone.  No follow-up.  Nothing.  In fact, instead of his initial gratitude for the courtesy visit, something came over him when he realized that the guy could be from anywhere.  My friend did say that the young man's office was out of City of Industry at Turnbull Canyon and Salt Lake Avenue.  My friend actually wanted to record somewhere what great service the anonymous young man provided.  But my friend was without a phone number, without a name, without an address, and without any paper or digital record of the guy having been to his house and completed service.  I told him to drive back to the brick and mortar store and get answers there.  I don't know if he got answers, but he did get information.  He got the young man's name.  He got the City of Industry office address, and the lovely woman at the store printed him up a paper copy of the work.  All the work was described in code and shorthand, which to my friend was meaningless, so he still feels violated in that TimeWarnerCable came to his house, hooked up some USB cable, got data--how much he doesn't know--and left.  I thought it was sad that a man and company representative can show up and leave with the customer feeling like he'd just done business with a ghost.  My friend even questioned the lady at the store "Why do you guys provide free service?" adding that "there are no free-lunches."  He explained that ". . . if you're giving me something for free, then you must be taking something from me in secret."  The woman was taken aback.  But I understood what he meant. In today's climate of internet surveillance, hackers, credit and debit card information being hijacked at Target, now customers open the doors to strangers who don't identify themselves and who hook cables up to computers that contain private information, ask the customer to sign an electronic tablet without explaining what he's signing, and leave.  It's like hijacking your system.  My friend is a bit trusting.  TimeWarnerCable is not mom and pop.  It never was.  It's corporate America which is fascist America.

Tuesday, October 1, 2013

Old Rosemead Theater Lot


























Saturday, February 16, 2013

Fire in Your Belly: Calling vs. Job by Gary North

"Doubt is the great corrupter of callings. Doubt is legitimate when we are talking about a job."

Fire in Your Belly: Calling vs. Job
by Gary North at Specific Answers
February 15, 2013

If you do not have fire in your belly, you should not expect to achieve anything significant.
I know this sounds harsh, but I have found it to be true over half a century. A person who does not have a blazing fire in his belly to achieve something is not going to achieve very much.

If a project is significant, most of the people that an innovator counsels with will tell him that it cannot work. My favorite personal example of this is from Otto Scott. Scott and a couple of other men came up with an idea which has in fact revolutionized all retailing. They invented the idea of the credit card. They went to a specialized expert in marketing, who told them that it could not work. So, they dropped the idea. Diners Club picked it up, and the rest is history.

Scott got an idea for a series of books that was based on that experience. He wrote a three-volume set which he called the Sacred Fools. They were biographies of King James I, Robespierre, and John Brown. He never completed his fourth volume, which was a study of Woodrow Wilson. All of these men were in fact sacred fools. Scott was convinced that the experts really are not that wise.

An expert can tell you why something did not work in the past, but he is almost always incapable of telling you what is going to work in the future. He is looking to the past. He has his experiences from the past. He can tell you what he started in the past that did not work. He can also tell you what worked, but that by now has been imitated and absorbed in the general marketplace.

Here is the basic rule. If an expert tells you that something can be done, it probably can be. But if he tells you that something cannot be done, he is almost certainly wrong. He will throw cold water on a project that really should be attempted. It is a question of "not invented here." He assumes that if he did not invent it, it cannot work.

Committees are very good for warning you about pitfalls of specific plans. A committee is a combination of people's experience. They can tell you what to look out for. But they are almost always useless in telling you what you ought to do. A committee is not going to come up with a brilliant new idea that is going to change the world. In all likelihood, the committee is going to tell you that the idea that you came up with, which really might change the world, will not work.

If you have an idea about what needs to be done, then you need to pursue it. You may not want to pursue it, but you need to pursue it. If it is worth doing, it is worth doing by you. If no one else is doing it, then either it cannot be done or else no one else sees the opportunity. It does no good to ask an expert, because he is going to be on the side of those who tell you that it cannot be done. That is because he did not do it. He did not think about doing it.

If something is your calling, you must commit to it wholeheartedly. If something is the most important thing that you can do in which you would be most difficult to replace, you need to get busy, and you need to stick to your knitting. You need to pursue it without stepping to the right or to the left.

If you have fire in your belly, you can put it out in two ways. First, you can pursue your vision, and the fire will finally go out. Your pursuit will become routine. Second, you can forget about it, and the fire will go out. But if you take a halfway position, never knowing whether you should pursue it or not, or pursuing it halfheartedly, the fire is not going to go out. You are not going to get the vision consummated. This will nag at you for the rest your life.

My opinion is that you must begin to estimate the costs of the project. When you count the costs, either the fire goes out or does not. If it does not go out, then it is your responsibility to pursue the matter. That is because nobody else is likely to pursue it. If it is worth doing, it is likely that you are the only one to do it. Anyway, you are the only one that you know of who is likely to do it. You have to go by what is familiar in your own experience. You cannot second-guess the whole world.

If you do not think you can do it better than anybody else, do not do it. You can do a job on this basis, but you should not pursue your calling on this basis. If you are not the best person for the calling, then do not commit to it. Commit to something else.

People come to me wanting advice about whether they should do this or that. If it is a job, I am happy to help. If it is a calling, I am not happy to offer advice. Anyone who goes to another person to ask whether or not he should begin a calling is making a terrible mistake. The other person is not equipped to answer the question accurately. It is not a fire in his belly.

People who are insecure should not start major projects. People who have doubts should not start major projects.

Innovators and entrepreneurs are people with fire in their bellies. They are people who are convinced that a particular pathway is the best thing that they can do. They are not filled with doubt. Doubt is the great corrupter of callings. Doubt is legitimate when we are talking about a job. There are alternatives to this job or that job. But when it comes to a calling, an individual very rarely has alternatives. Maybe he does, and maybe it is a question of whether he should pursue one rather than another. He has fire in his belly for both of them. Then he probably should consult with somebody, not telling them what he ought to do, but telling him which fire he should pour water on.

There are not many innovators. There are not many people who have fire in their bellies regarding a particular calling. I wish this were not the case, but I think it is the case. Not many people have the sense that something of great importance hangs on their decision. They do not believe that anything they do, or fail to do, will make much difference for the world around them. So, they do not have fire in the belly.

I do not know of any technique which can be used to light a fire in your belly. I think those fires are self-generated by something outside: an unplanned perception of what needs to be done. I do know this, however: if you have a fire in your belly about something that you believe is crucial, not just for yourself but for the world around you, you had better give very careful attention to counting the cost of pursuing this calling. You need to put out the fire. You either need to pursue the vision, or you need to abandon entirely. Anything in between will not solve your problem.

Venezuela Inflation Sparks Food Crisis



Chavez's Keyensian economy imposes price controls because inflation is rising too fast.  Governments blame this rise in price on private companies, making them out to appear greedy.  The government hopes that its central banking money-printing and its consequences doesn't get revealed.  This way they can hide their role in causing inflation.  What causes inflation?  Governments printing money and dispersing it through the economy.  Prices would remain stable if government stayed out of the economy with the only tool they know--money manipulation.  Price controls lead to product shortages because the producers of those goods look for better markets than the poor ones created by governments.

According to Robert Wenzel at Economic Policy Journal, Hugo Chavez's central bank has increased that country's money supply by an astounding 57%.  No wonder prices are climbing.  He explains:

The Venezuelan government has put price controls into place in the country, as a result of climbing prices. But the cause of the soaring prices is out of control money printing by the Venezuelan central bank.Venezuelan M2 money supply has grown by 57% over the last year!

With that much new money chasing goods, it is not surprising that price inflation is soaring.  You can't fix the problem by decreeing less money should be spent on goods, when there is a lot more money in the system chasing those goods. It simply results in shortages. If a government, say, decrees that Rolls Royce automobiles must be sold for $100, Rolls Royce dealers will be sold out of cars within 15 minutes, the showrooms will be empty and Rolls Royce won't be supplying any more cars to that market.

Decree that farm prices should be below market prices and farm products will disappear from shelves, with farmers less willing to supply more product. Long lines ensue as the method of rationing what food does come to market.

Friday, February 15, 2013

I Hope that Intelligence, Peace, and Prosperity Win Out in Syria

We are lucky to have the internet, for without it we would never really grasp the extent of the horrors around the world.  Here is a slide show of cities in Syria.